Frequently Asked Questions

General Questions

Please contact our email support via our contact form here or our Discord support via the invite link along the top of the site. Please have your order number ready if possible. 

Your subscription will continue until its full 30 day period is up, and you will get access to every build of RT released during that time. Your payment method will not be charged when your subscription ends and you will keep access to all builds released prior to your subscription ending in your account page as well. To gain access to builds released after your subscription has ended, simply resubscribe.

Please refer to our Continuum System requirements page, here, or our Stratum System Requirements page, here.

Focal Engine Related Questions

For the time being, please reference this blog post for more info about Focal Engine

Please reference these installation instructions for installing Focal Engine

The latest version of Focal Engine, v1.0.4, is compatible with both Minecraft 1.14.4 and 1.16.5

A 401 error usually means you have input the incorrect password, username, or email address.

There is one exception to this however: the Minecraft text box we use for the password field has a 32 character limit. This means that passwords longer than 32 characters will not fit in the box, and attempting to login with them will give you a 401 error. Until we resolve this issue, those of you with passwords in excess of 32 characters in length should change your passwords on the site to something equal to or less than 32 characters to ensure you can login to Focal Engine properly.

Continuum Shader Related Questions

Most of our shaders are compatible with most versions of Minecraft, but that compatibility mostly relies on Optifine itself, especially with how far back they can go in Minecraft versions. To ensure maximum compatibility, make sure you have the latest version of Optifine available for your Minecraft version.

In the case of Continuum RT, as of Build 13 and later, it is only compatible with the MC versions that Focal Engine is compatible with. That means 1.14.4 and 1.16.5 are officially supported. Later versions may work but are a ‘use at your own risk’ thing. Versions before Build 13 are compatible with MC 1.14.4 only, with Optifine F5 being the recommendation.

Continuum 2.1 Alpha, as we also state in the readme, has some requirements as well. You’ll need Optifine F2 Pre 3 or later at minimum to get it working on an older version of MC, so that limits how low you can go with it a bit. As of right now we officially support its use up to 1.16.5. Versions as low as MC 1.12.2 are also supported with Build 1 through 12.

As for Continuum 2.0.X, it may work on 1.15/1.16, but we only officially support its use up to 1.14.4 as of version 2.0.4.

Continuum Shaders currently do not support Intel HD Graphics, this is usually the most common cause of this issue. If you have Intel HD Graphics there isn’t much you can do to solve this. In certain cases though, on laptops with Intel CPU’s and Nvidia GPU’s, Minecraft will be run on Intel HD Graphics instead of the Nvidia GPU by default, and you will get this issue, to fix it, follow this tutorial.

Stratum Resourcepack Related Questions

Yes, but it isn’t a one download fits all kind of thing. You must download the version for your specific game version. The default download is for MC 1.13 and up (this is also compatible with the latest 1.15/1.16/1.17 updates. The  latest 1.13+ version is currently configured with a pack version of 7. This means that users using it on MC 1.13 though MC 1.16.5 will have a warning stating that the pack was made for a newer version of the game, however, if you load it anyway, it will function fine. This is just an unfortunate side effect of Mojang’s pack version system. Users on MC 1.17 through 1.17.1 should see no error however. If you wish to play on MC 1.12.2 or lower, select it in the version dropdown at the time of download.

As stated on the homepage, store page and Stratum Info pages, Stratum is an Early Access resourcepack, and as such is still in development. So it is normal for some textures to be missing. However, you might have more textures missing than is normal if you do not have the correct version of Stratum for your current MC version.

To start, Stratum 2K / 2048x requires Optifine to function at all. Make sure that is installed before trying to load it. Also, ensure you meet the system requirements for Stratum 2K before attempting to load it. You can find those here. Finally, ensure you have enough ram allocated to Minecraft. If you do not know how to allocate more RAM to Minecraft, refer to this tutorial.